Credits not being charged for shipping

May 11, 2019 5:24 am

We have configured shipping zones with both monetary rates and credit rates. However, when a user attempts to checkout, the shipping cost is adding only to the dollar amount to the total and is not updating the credits associated with shipping in the total. In the attached screen shot, you will see that 2 credits are charged for the product. But the 1 credit for shipping is not being shown in the total. The total should be $21.00 (or 3 credits). But it only shows the 2 credits for the product. Please advise.

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