Same Credit Amount Deducted for Different Services

September 25, 2020 1:34 pm

Customers can choose from 6 different credit bundles. They use their credits to purchase tutoring minutes. Basically, 1 credit = 1 minute. There are no issues buying and getting the credits. There is a problem when a customer schedules an appointment on Bookly Pro. The credit amount is always the same no matter what they choose for a session. A 20 minute session should be 20 credits, a 30 minute session should be 30 credits and so on. The receipt will have the correct appointment time, but the wrong credit amount 5 out of six times. I offer 20, 30, 40, 50, and 60 minute sessions. No matter what session is picked by the customer, 60 credits is always deducted

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