Unable to add API code

August 5, 2019 10:09 am


Previously we’ve had the plugin installed on our test site. We’d like to use this license now on the live website, but we’re not able to activate it.

When we try to add API Key and Product ID it comes up with the following message:

Attempt to migrate data failed. Deactivate then reactive this plugin or theme, then enter your API Key on the settings screen to receive software updates. Contact support if assistance is required.
The following required query string data is missing: instance

Can you help?

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